Connecting With Customers

I just got off the buzz with a acquaintance of mine. Business is up he said, but he didn’t apperceive why. I asked him a few questions, but the added we batten about it the added anxious I became.

“What do you mean, you don’t apperceive why they’re buying?”

“We never apperceive why they buy,” he told me.

“Never?”

“Nope. They just do.”

My acquaintance thinks he knows what is abundant about his product. They accept they accept it’s applications, they just don’t accept what drives sales.

And there’s something abroad - it has to do with appraisement and profits.

Since they don’t absolutely apperceive why barter buy from them, it follows that they don’t accept the abounding amount barter get from their products. So they don’t apperceive what to charge! They abatement to accomplish sales - back they don’t absolutely accept the customer’s affliction credibility - and that agency - they consistently leave lots of money on the table.

When times are boxy - and abounding humans are activity awkward these canicule - there is addiction to panic. Who wouldn’t? The economy, the banking markets, and now - terrorism. I apprehend area a accumulation of psychiatrists adage the country was on the border of a afraid breakdown!

That’s absolutely not what I wish for my customers! Is that what you wish for yours?

I anticipate this catechism can be a assisting one. What do you wish for your customers

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